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Customer Care

Being a leader in payment processing brings major responsibility, not only to process bank cards and payments but also to drive your revenue. BBVA Compass Merchant Services, powered by First Data is committed to keeping you ahead of the competition with new proprietary services, only available to our customers.

Services

Businesstrack.com
Access key information 24/7 on all of your payment streams through Business TrackSM, a single consolidated web tool that provides convenient, user friendly insight into all of your processing data, including credit, debit, prepaid/gift card and check.

Payer Authentication
Verified by Visa® improves the security of payment transactions in the electronic commerce environment over open networks.

24/7 Customer Service: 866-359-3081
Most issues arise when you least expect them. Payment processing is a mission-critical element of your business. You don't want to risk being left alone without support outside of business hours. BBVA Compass Merchant Services is there for you 24/7 with little down time.

Multi-Lingual Support
You will appreciate the added efficiency of having multi-lingual support available. We are prepared to meet the needs of you and your employees.

Merchant Account Conversion FAQ
If you have been a client of BBVA Compass Merchant Services since before 2015, please review the frequently asked questions to learn more about the platform upgrade conversion for your merchant services account.

We provide merchant account holders state-of-the-art services like 24/7 customer care, network connectivity, and technical support.  We seek to earn your business every day.